Frequently Asked Questions
The things customers of Jason Office Products ask most often. If your question is not here, call +1 212-279-7455 or email [email protected].
Both. The website handles single orders; for repeat office quantities email [email protected] and we will confirm stock and timing first.
Orders placed on a business day are picked the same or next working day. We do not despatch at weekends.
A flat $4.49, and free once the order total reaches $29.00.
Yes, if it is unused and the packaging is unopened, within 30 days of delivery.
The website checkout accepts Card, WeChat Pay, Express Checkout, Klarna, Afterpay and Cash on Delivery.
No. Our hours are Mon–Thu: 8:00 AM–5:00 PM · Fri: 8:00 AM–4:00 PM · Sat–Sun: Closed, and the counter is at 250 W 40th St, New York, NY 10018.
Jason Office Products is at 250 W 40th St, New York, NY 10018. Opening hours are Mon–Thu: 8:00 AM–5:00 PM · Fri: 8:00 AM–4:00 PM · Sat–Sun: Closed.
Payment is handled by the payment provider, not stored on this site, and the whole site runs over an encrypted connection. See the Payment Policy.
Still stuck?
If none of the above helps, call us; we would rather answer than have you guess. Written enquiries are answered within one business day of arriving. Contact details are here.